Refund policy

Return & Refund Policy

Effective Date: August 2026

Thank you for shopping with 8-SIXTEEN APPAREL LLC. We want every customer to be satisfied with their purchase. If you need to return an item, please review the policy below.

Return Eligibility

You may request a return within 30 days from the date your order is delivered.

Returned products must:

• Be unused and in resalable condition
• Include original tags and packaging
• Be free from stains, odors, or signs of wear
• Include proof of purchase

Returns that do not meet these requirements may not be accepted.

Items Not Eligible for Return

For health, safety, or promotional reasons, we cannot accept returns for:

• Customized or personalized products
• Final sale or clearance items
• Gift cards
• Products damaged through improper use

Refund Procedure

After your returned item is received and inspected, you will receive an email confirming the status of your refund.

Approved refunds will be credited to your original payment method within 5–10 business days.

Depending on your bank, processing times may vary.

Incorrect or Damaged Orders

If your order arrives damaged, defective, or incorrect, please notify us within 7 days after delivery.

To speed up the process, include:

• Your order number
• Photos of the item
• Photos of the packaging
• A brief explanation

We will review the claim and provide an appropriate solution.

Return Shipping

Unless we shipped the wrong item or the product is defective, return shipping costs are the responsibility of the customer.